Digital Transformation in housing doesn’t mean 5G networks, smart homes, automation, robotics & drones and Digital Twin Computing. The technology solutions needed by most housing providers is less about elaborate innovation and more about the efficient delivery of their vital services.
We know the pressures facing the UK’s Housing Providers are unique and vast and continuous changes to legislation mean compliance is a pressing priority. This includes compliance around both decarbonisation and around property safety (relating to the new Fire Safety Act 2021). With so many properties, housing providers need digital solutions to effectively manage asset data. There is also an increased demand for digitised customer solutions, empowering residents to have access to information about their property and input into the way services are run. Strong connections with residents can be improved through modernised platforms, so investment in digital and successful implementation will be key.