Collaborative
partner, powerful
platform
Providing the detailed service of a consultative partner with all the benefits of a highly-scalable cloud-based product.
Providing the detailed service of a consultative partner with all the benefits of a highly-scalable cloud-based product.
Our cloud-based system architecture ensures Qudini can be scaled across a vast number of stores and regions with low latency, minimal disruption and at low cost.
Your enterprise’s head office will retain central visibility and control of the platform, including the ability to update settings and push them to multiple stores at once.
Whilst you’ll always benefit from Qudini’s performance-enhancing system updates.
Our stand-alone software is easy to deploy on its own, but it has also been developed as an open platform with publicly available APIs, allowing you to integrate into your existing systems with ease.
Possible integrations include: Workforce Management, CRM, Warehouse Management, Order Management, Electronic Point of Sale (EPOS) and Payment Platforms.
Qudini can be configured and adapted to a variety of use cases. Select the solutions and features to suit your enterprise, and easily manage your settings across multiple stores.
Customize our solutions to your brand requirements by adding your logo, brand colours and tone of voice in a few simple steps or through the Qudini support team.
Managing customer data using paper and pen in a manner that is compliant with data protection regulations can be challenging. Qudini increases GDPR compliance by ensuring personal data is securely and appropriately processed, stored, managed and disposed of with full transparency.
Qudini can be deployed to hundreds of stores at once without physical on-site support. Stores take just half a day to learn to use our tool and find it indispensable within a week.
We offer a 99.95% uptime in our Service Level Uptime (SLA) or higher.
Our platform’s use of multiple back-up providers alongside automated monitoring and scaling capabilities ensures extremely high availability. Security is also ensured through regular penetration testing and compliance with a multitude of certification bodies, including ISO27001.
Learn more about how we ensure maximum security here: https://www.qudini.com/qudini-security/
To accurately calculate wait times, schedule appointments and understand store associate activities, the Qudini platform utilizes a number of highly complex and intelligent algorithms, taking data from a powerful combination of configured, historic and real-time data sources. Despite its complexity, the platform only takes half a day for store associates to understand and implement.
Most retailers know their footfall, sales data and HR data, but what happens in between the door and till is too often an enigma. Our machine learning and AI-driven solutions will provide you with a competitive advantage by unlocking game-changing new insights and actionable suggestions.
The Qudini platform can be accessed on any commercially available hardware device, such as desktops, tablets or smartphones. In addition, our native apps for iOS, Android and Windows ensure high-speed performance and an optimum user experience.
We’re agile, innovative and dynamic. By consistently keeping abreast of retail market trends, technologies and our clients’ needs, we’re constantly evolving our Retail Choreography solutions to help retailers advance their omni-channel offerings with better experience, operations and data.
A member of our team will be in touch.
We’re now Qudini by Verint, the Customer Engagement Platform! Learn how to drive sales, increase customer loyalty and get the most out of your teams with our game-changing Retail Choreography software solutions.
We’re delighted to announced that Qudini has officially been acquired by Verint, the Customer Engagement Company!
Want to catch-up at NRF’s Big Show in New York City this January?
Do you know how you’re going to stay relevant and profitable during the recession?
Peak season is just around the corner!
Have you thought about how you’re going to manage peak season traffic this winter?
Our new best practice guide explains how Appointment Booking Landing pages will drive traffic to your in-store and virtual appointment services.
Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…
Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…
Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).