Driving your department’s goals

Create superior customer experiences:

• Sell to more customers at a higher average transaction value
• Improve long-term sales by driving greater loyalty and advocacy to your brand
• Win the retail revolution by creating a modern and profitable retail brand

Capture game-changing data insights:

• Make smarter commercial decisions that minimizes costs and maximizes sales, such as decisions on resource planning, supply chain management, marketing and merchandising

Understand the significant financial return Qudini is generating for other retailers

Create superior customer experiences:

• Drive footfall to store
• Sell to more customers at a higher average transaction value
• Improve long-term sales by driving greater loyalty and advocacy to your brand
• Win the retail revolution by creating a modern and profitable retail brand.

Capture game-changing data insights:

• Make smarter commercial decisions that minimizes costs and maximizes sales, such as decisions on resource planning, supply chain management, marketing and merchandising.

Understand the significant financial return Qudini is generating for other retailers

Discover the retail future initiatives and use cases Qudini can support you with

Increase regulatory and company process compliance:

• Manage walk-in, appointment or event customer data and employee data in a GDPR compliant manner by capturing customer consent and securely encrypting and storing data
• Qudini Task Management software enables your head office to create and manage store level compliance tasks
• Securely manage employee records and integrate performance with your other business systems.

Learn how Qudini improves your GDPR compliance

Create superior customer experiences:

• Sell to more customers at a higher average transaction value
• Improve customer long-term sales by driving greater loyalty and advocacy to your brand
• Win the retail revolution by creating a modern and profitable retail brand.

Capture game changing data insights:

• Make smarter commercial decisions that minimize costs and maximize sales, such as decisions on resource planning, supply chain management, marketing and merchandising.

Understand the significant financial return Qudini is generating for other retailers

Create superior customer experiences:

Power your store of the future initiatives for unique and best-in-class customer services and experiences
Enable customers to pre-book appointments and events online for your in-store services and experiences
Offer walk-in customers a seamless in-store experience while they wait for a service or experience
Power your omni-channel customer experiences to deliver service to customers remotely in the locations that suit them.

Capture game changing data insights:

• Access a wealth of data that enables you to truly understand your customer’s experience.

Learn more about our innovative Retail Choreography solution suite

Superior customer experiences:

• Enable your online customers to seamlessly book services within your stores
• Help your physical stores to recognize digital customer profiles
• Improve your in-store click and collect experience
• Offer remote customer service offerings across new channels (such as telephone and video conferencing) that customers can easily book from the convenience of their own homes.

Game-changing data insights:

• Access a wealth of data on customer interactions both online and in-store to improve conversion and loyalty.

Learn more about our innovative Retail Choreography solution suite

Superior customer experiences:

• Improve customer flow and store associate movement around your shop floor
• Enhance your showroom experience with technology that enables customers to easily call for help 
• Enhance your click and collect store journey by removing the need for a physical desk 
• Showcase your store through powerful events
• Power your store of the future’s immersive experiences with easily accessible and customer-friendly software.

Game-changing data insights:

• Access a wealth of data on customer interactions that enable you to understand customer journeys and utilization of your store initiatives.

Learn more about our innovative Retail Choreography solution suite

Superior customer experiences:

• Innovate your customer experience to new and previously unparalleled levels
• Power new retail future initiatives focussed on advancing your brand offering
• Work collaboratively with our team to apply our software to your latest initiatives.

Game-changing data insights:

• Access new industry-leading data on your store operations and customer experience to drive ongoing success.

Learn more about our innovative Retail Choreography solution suite

Our solutions offer:

• A range of one-of-a-kind Retail Choreography solutions to support your experience, operations and data initiatives
• The ability to centrally purchase multiple solutions through one supplier
• A powerful platform that is used by the world’s leading enterprise retailers and is robust, secure and hardware compatible, making it cost effective to implement and own
• A collaborative partner that works with your departments to get the solutions that work best for them 
• Competitive, industry-level pricing.

Gain trust in our system’s robust and secure architecture

Superior customer experiences:

• Convert customers engaging with your online and offline marketing channels into footfall to your in-store and omni-channel services through providing links that enable them to book services
• Access data on online customer interactions and attribute traffic across your various channels, optimizing those that work best
• Promote products and services to customers with booked appointments or are in a queue.

Discover the retail future initiatives and use cases Qudini can support you with

Understand the significant financial return Qudini is generating for other retailers

Support your employees

• Capture significant data on the operations of store associates including their shift times, customer interactions, tasks and breaks
• Enable store managers to better manage the time and activities of store associates to improve performance management and motivation levels and reduce dwell time 
• Capture data on customer footfall patterns and interests
• More seamlessly articulate and manage compliance to company and regulatory processes.

Discover the retail future initiatives and use cases Qudini can support you with

Digital insights in store

• Capture E-commerce style data on your brick-and-mortar operations with 100 different data points on a single customer’s interaction
• Capture significant data on store associate operations including shift times, customer interactions, tasks and break times
• Provide business intelligence reports through email reports and dashboards 
• Integrate into your existing ecosystem of retail tools to access trends holistically
• Accumulate data from public third-party sources to show cause and effect 
• Predict the future to help your head office and store teams to better plan ahead.

Discover the retail future initiatives and use cases Qudini can support you with

Deliver powerful tech that drives department-wide P&L improvements.

• Consolidate software processes and tools through our rich solution and feature set
• Utilize robust, secure and flexible technology that can stand-alone or integrate with your existing hardware infrastructure 
• Analyze data on system usage and footfall to better understand your store estate
• Support your company-wide agendas in achieving your business goals and strategies.

Learn more about our innovative Retail Choreography solution suite

Create superior customer experiences:

• Improve store sales and conversions through software that drives and retains customers
• Improve NPS scores through software that improves customer experience and service.

Capture game-changing data insights:

• Improve allocation of resources though accessing data on planned and historic store footfall patterns and performance
• Consistently improve the performance of store associates by accessing and analyzing performance data.

Individually improve your working life by regularly meeting your personal targets and planning ahead.

• Take the pressure off yourself by managing customer expectations and creating happier customers 
• Improve your personal sales performance with a steady inflow of footfall to your store
• Increase communication with your team
• Improve your training and development
• Understand and improve your personal performance metrics with greater visibility on your goals and past performance in a fun, gamified way.

Meet the key objectives of your project by driving impressive results in-store.

• A powerful platform that is flexible, customizable, adaptable and simple to deploy
• Software easy for store associates to learn (it usually takes half a day)
• Drive significant financial return across multiple departments
• Support your business across a variety of use cases
• Access game-changing data insights that can be actioned across numerous departments 
• We’re agile, collaborative and results-driven, working with you to implement our software, provide consultative advice, monitor performance and measure results
• A centralized tool that allows you to revolutionize your approach to in-store customer experience, operations and data.

Learn more about our innovative Retail Choreography solution suite