Retail Choreography and The Antarctica Experience Store

Roll up! Roll up! See our Retail Choreography suite in action. Welcome to the coolest show in the snow: the Antarctica Experience Store. 

Over the past year of uncertainty, there are two things that Qudini has remained certain of throughout: the customer experience benefits of our software and the enduring cuteness of penguins. 

We’ve therefore decided to let penguins show you how our Retail Choreography Suite helps both our clients and their customers. Alongside our penguin mini-scenes (found here), which explain how penguin customers have been using each of our solutions this year, we’ve also created this image of the Antarctica Experience Store to show our solutions working together.  

The Antarctica Experience Store – Retail Choreography in action

Weaving through the store anti-clockwise from the entrance, you can see: 

• Our Task Management Software helping a penguin colleague put up a poster for the store’s Santa’s Grotto experience.
• The Qudini Analytics suite enabling two store manager penguins to analyze customer demand and today’s key results.
• Our Walk-in Virtual Queue System enabling penguin customers to join a virtual queue to use the store’s fun slide experience. 
• The Event Booking platform, which has enabled the penguins at the back of the store to attend a workshop demonstrating the store’s latest fishing rod.
• Our Walk-in Virtual Queue System helping a penguin tangled in scarfs in the fitting room call a colleague for help.
• Our Appointment Booking System, which has enabled two penguins to book an appointment to discuss their holiday plans for next year.

The power of the collective

Each individual solution helps the store streamline operations and enhance customer experience. Together, the solutions enable the Antarctica Experience Store to attract and retain more penguin customers. They, in turn, spend more due to the improved retail experience. They’re also more likely to become loyal advocates for your store. 

What’s more, providing a holistic Qudini experience across your store gives store managers and head office better insights into service offerings. Our retail choreography suite helps them improve operations to further boost sales and drive return custom. 

Pandemic-proof

During the pandemic, our solutions have helped clients offer a safe and engaging retail experience fit for the social distancing age. Moreover, this has increased customers’ confidence to interact with them and laid the foundations for ongoing brand relationships.

Even before the pandemic, we played a key role in helping our clients offer the omnichannel experience of the future. As we move beyond the pandemic, our Retail Choreography Suite is well-positioned to help them continually drive sales, reduce costs and embed long-lasting loyalty to their brand.

Get in touch

Want to offer a customer experience as cool as the Antarctica Experience Store? Do get in touch at info@qudini.com for bespoke advice on which Qudini solutions would work best for your business.