Drive Sales, Loyalty and Productivity During Peak Season

Acquire customers and increase conversion for your in-store and virtual holiday services, by enabling customers to seamlessly book appointments from any channel.

Services could include personal shopping, gift advice, seasonal activities, Santa’s Grotto and beyond.

Drive omnichannel conversion and make the most of your store team, by enabling customers to pre-book or instantly start a video conversation with a store associate or contact center colleague.

Retain walk-ins and increase customer spend and loyalty with informed waiting experiences provided by your store host or their own phone. It’s like how Apple stores manage their walk-ins, but even better!

Services could include: general sales advice,  gift advice, seasonal amenities, Santa’s Grotto and beyond.

Boost conversion and build lasting relationships by recognizing every customer visiting your store and building a 360-customer view that enables you to continually tailor service to them.

Over the holidays you’ll have even more customers visiting your stores, don’t miss the opportunity to build lasting relationships with them.

Drive brand loyalty by enabling customers to easily discover and register for your in-store and virtual holiday events, workshops and classes.

Drive loyalty with efficient Click and Collect order pickup from your desk, doorside or curbside, by enabling customers to check-in and stay updated from their phones.

It’s going to get busy! Using Qudini will enable your store team to know when customers arrive and to prepare multiple orders at once (without them ever having to dwell behind the desk).

Enhance retail excellence and get more done in less time throughout the holiday season by easily sharing tasks, tips, resources and message content across stores.

Enhance productivity by managing colleague breaks and availability and by enabling store managers to observe and analyze service quality.

Improve staff productivity with the ability to message and communicate with associates across the shop floor via the Qudini tablet, smartphone and desktop interfaces.