Drive loyalty with efficient order pickup from your desk, doorside or curbside by enabling customers to check-in when they arrive by phone, host or kiosk.
Automatically notify your store team when customers arrive so they can speed up order collection without waiting behind a desk.
Enable customers arriving at store to collect online orders to check-in from their phone (via a weblink in their order confirmation email or by scanning a QR code). Enable customers to select whether they prefer pickup on foot or by car and to provide their vehicle details.
Provide customers with their pickup queue position by SMS and a live smartphone countdown. Use TV displays in-store to show customers their place. Qudini automatically updates customers when their order has been located.
Store associates can view waiting customers from any desktop, tablet or smartphone device to locate their orders and then the customers.
Access continuous insights on footfall patterns, customer interests, resource needs and much more.
Pick-and-mix from our rich feature set including: appointment booking software for scheduled collection times, self-service kiosks, TV displays, printed tickets and much more.
Integrates with the Qudini Appointment Booking Software and Task Management Software. Our software can stand alone, or easily integrate with your ecosystem.
Watch the video showing how Dixons Carphone use the Qudini click and collect check-in system to power its drive-thru click and collect stores with contactless collection.
Intelligent algorithms and innovative features, combined with a great user experience – allowing you to create the perfect customer experience and shop floor operation.
Watch the feature video to learn more.
Verint Systems Inc.
175 Broadhollow Rd, Ste 100
Melville, NY 11747
1 (800) 483-7468
All Rights Reserved 2023
A member of our team will be in touch.
We’re now Qudini by Verint, the Customer Engagement Platform! Learn how to drive sales, increase customer loyalty and get the most out of your teams with our game-changing Retail Choreography software solutions.
We’re delighted to announced that Qudini has officially been acquired by Verint, the Customer Engagement Company!
Want to catch-up at NRF’s Big Show in New York City this January?
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Peak season is just around the corner!
Have you thought about how you’re going to manage peak season traffic this winter?
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Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).
