We’re now Qudini by Verint, the Customer Engagement Platform! Learn how to drive sales, increase customer loyalty and get the most out of your teams with our game-changing Retail Choreography software solutions.

View solutions

We’re delighted to announced that Qudini has officially been acquired by Verint, the Customer Engagement Company!

Learn more

Want to catch-up at NRF’s Big Show in New York City this January?

Find out more

Do you know how you’re going to stay relevant and profitable during the recession?

Become recession-proof

Peak season is just around the corner!

Have you thought about how you’re going to manage peak season traffic this winter?

Check out our peak season software solutions

New best practice guide

Our new best practice guide explains how Appointment Booking Landing pages will drive traffic to your in-store and virtual appointment services.

Download the guide here

Latest consumer survey report

Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…

Download the report for your industry

Recent consumer survey report

Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…

Download the whitepaper here

Upcoming Webinar

Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).

Sign-up here

The Leading Student Experience Management Software for Colleges and Universities 

Perfect your student experience. 

Request a demo
Download the brochure
Illustration for Salon Appointment Booking Software

Powering the World’s Leading Brands

The Cost of Poor Student Experience

Universities inadvertently trigger a carousel of problems by putting off investment in Citizen Experience Management Software. Without the right services in place to manage the student experience, you’re quickly going to frustrate and upset your students. You’ll see longer service times, higher service walk outs and lower efficiency because your staff will waste valuable time trying to find students who have already left.

To make matters worse, upset students are more likely to make complaints, putting added strain on your staff. As your employees stress levels rise and morale falls, you’ll find it harder to retain staff, exacerbating the problem. Without the right data, you won’t have the insights needed to improve the customer service.

Combined, these problems will drive your operational costs up as it becomes more difficult to put the right people in the right place at the right time.

  • Cartoon man with broken heart and poor patient experience

Our Software Helps You to Solve These Challenges With…

  • appointment booking mockup on laptop and smartphone

    Captivating Experiences

    Engage students with superior frictionless and personalized experience that enable you to:

    • Build greater loyalty and advocacy
    • Increase your university awareness
    • Gain more students
  • Retail choreography interfaces on smartphone, tablet and laptop

    Optimized Operations

    Increase profitability by easily choreographing both your students and staff activities to:

    • Improve productivity
    • Centralize use of tools
    • Optimize use of resources and space
  • Data analytics and graphs on a laptop

    Game-Changing Insights

    Know your students better with unique data insights that enhance service and profitability:

    • Better allocate resources
    • Make smarter decisions
    • Gain a 360-view of every student

Our Retail Choreography Suite

  • Appointment Booking interface

    Appointment Scheduling

    Promote new student hub, enrolment or administration services by enabling students to seamlessly book in-person or video appointments from any channel.

    Learn more

  • Virtual Queue Management

    Retain walk-ins and increase student satisfaction with informed waiting experiences provided by your staff or the student’s own phone. 

    Learn more
  • instant video icon

    Video Appointments

    Making the most of your staff by enabling your students to instantly start a video conversation with your student service team. 

    Learn more

  • Event Booking

    Increase engagement by enabling student to easily register for your in-person and virtual events, workshops and classes.

    Learn more
  • Icon showing store communications software

    Staff Communications

    Enhance productivity and university culture by easily sharing text and visual content with staff, such as updates, tips, new training materials or more.

    Learn more
  • task management icon

    Task Management 

    Enhance university excellence by enabling staff and head office to seamlessly assign and track progress on tasks for employees to undertake.

    Learn more
Request a Demo

Higher Education Software Use Cases

  • Enrolment services

  • Student hub services

  • Student Events

Proven Benefits

  • Acquire Students
  • bar chart growing
    Reduce costs
  • Grey love heart
    Drive Loyalty and Advocacy
  • grey piggy bank
    Allocate Resources Better
  • dollar sign with arrows swirling around it
    Improve Productivity
  • Improve Use of Space
  • network grey icon
    Centralize Software Tools
  • Make Smarter Decisions
  • Enhance Your Competitive Advantage

A Powerful Platform Built for Enterprise

  • red circles joined by lines to represent a network

    Multiple education, retail and banking solutions in one platform

  • red cloud

    Cloud-based and centralized with enterprise-grade security

  • red icon showing toggles

    Fully customizable and easy to centrally control

  • computer and phone icon

    Works on any device with a desktop browser platform, alongside IOS and Android Apps

  • Three red cog wheels

    Stand alone, with ample out of the box integration options

  • Red globe icon

    Scales to thousands of stores with multi-language and multi-timezone

  • graphs on a desktop screen icon

    Market-leading data reporting capabilities to holistically understand your business with

  • Highly intelligent, yet intuitive and simple to use (takes just half and hour to learn)

  • two red people with speech bubbles above them

    A collaborative partner that enterprise organizations love to work with

  • red rocket icon

    Innovative and constantly evolving with university and education industry trends

  • We Enhance the Student Experience

    We have seen a great reduction in the number of missed appointments and feedback from students has been overwhelmingly positive .

    Head Office, London Metropolitan University

  • We’re Indispensable

    If Qudini was taken away from the store, I am not entirely sure how I would cope. I wouldn’t even want to imagine life without Qudini.

    Store Manager, Specsavers (Eyewear retailer)

  • We’re the Best

    We’ve been working with Qudini for a number of years now and we went through a robust selection process looking at the global industry leaders and we found that the flexibility and the speed at which Qudini worked, really allowed us to roll forward with what we have now.

    Head Office Team, Samsung

  • We’re a Fantastic Partner

    “Qudini hugely reduces the waiting times for students and allows us to provide a bettter and more efficient service for them.

    Head Office Team, Burberry

  • We Increase Sales

    Qudini has enabled us to have a much more pleasant customer experience in the store and we can definitely see that we’ve had a percentage growth in terms of revenue.

    Franchise Owner, Specsavers (Eyewear Retailer)

  • We Save Time and Costs

    Qudini allows me to allocate resources more effectively so that the team functions more efficiently than ever before.

    Branch Manager, NatWest (Bank)

  • We’re the Future of Experience

    Qudini is one of the best systems we have seen to achieve a truly exceptional experience for our consumers.

    Head Office Team, Philip Morris International IQOS

Case Studies & Insights

Integrating With the World’s Leading Software Systems

Connect our suite of software tools with your existing ecosystem to make it even more powerful.

Qudini also integrates with:

  • Your website
  • Video conferencing tools
  • Google (including Reserve with Google)
  • CRMs
  • And many, many more…
  • Salesforce, Bloomreach, AWS, Zoom and Google logos

Featured In

Compliant With

Company

Legal

Verint Systems Inc.
175 Broadhollow Rd, Ste 100
Melville, NY 11747

1 (800) 483-7468

All Rights Reserved 2023

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We’re now Qudini by Verint, the Customer Engagement Platform! Learn how to drive sales, increase customer loyalty and get the most out of your teams with our game-changing Retail Choreography software solutions.

View solutions

We’re delighted to announced that Qudini has officially been acquired by Verint, the Customer Engagement Company!

Learn more

Want to catch-up at NRF’s Big Show in New York City this January?

Find out more

Do you know how you’re going to stay relevant and profitable during the recession?

Become recession-proof

Peak season is just around the corner!

Have you thought about how you’re going to manage peak season traffic this winter?

Check out our peak season software solutions

New best practice guide

Our new best practice guide explains how Appointment Booking Landing pages will drive traffic to your in-store and virtual appointment services.

Download the guide here

Latest consumer survey report

Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…

Download the report for your industry

Recent consumer survey report

Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…

Download the whitepaper here

Upcoming Webinar

Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).

Sign-up here