We’re now Qudini by Verint, the Customer Engagement Platform! Learn how to drive sales, increase customer loyalty and get the most out of your teams with our game-changing Retail Choreography software solutions.

We’re delighted to announced that Qudini has officially been acquired by Verint, the Customer Engagement Company!

Want to catch-up at NRF’s Big Show in New York City this January?

Do you know how you’re going to stay relevant and profitable during the recession?

Peak season is just around the corner!

Have you thought about how you’re going to manage peak season traffic this winter?

New best practice guide

Our new best practice guide explains how Appointment Booking Landing pages will drive traffic to your in-store and virtual appointment services.

Latest consumer survey report

Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…

Recent consumer survey report

Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…

Upcoming Webinar

Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).

Drive Sales, Loyalty and Productivity 

With a single platform to choreograph the perfect credit union experience.

Laptop and smartphone showing Qudini Retail Choreography Software for Banking

Powering the World’s Leading Credit Unions and Banks

Our Software Helps You to Solve Solves These Challenges With

  • appointment booking mockup on laptop and smartphone

    Captivating Experiences

    Engage customers with superior frictionless and personalized experience that enable you to:

    • Acquire more customers
    • Increases sales
    • Build greater loyalty and advocacy
  • Retail choreography interfaces on smartphone, tablet and laptop

    Seamless Operations

    Increase profitability by easily choreographing both your customers and branch team activities to:

    • Improve productivity
    • Centralize use of tools
    • Optimize use of resources and space
  • Data analytics and graphs on a laptop

    Game-Changing Insights

    Win against competition with unique data insights that enhance service and profitability:

    • Better allocate resources
    • Make smarter decisions
    • Gain a 360-view of every customer

Our Retail Choreography Suite

  • Qudini Appointment Booking Software Icon

    Bank Appointment Scheduling

    Acquire customers and increase conversion for your in-branch and video banking services, by enabling customers to seamlessly book appointments from any channel.

  • Virtual Queuing Banking Software Icon

    Bank Queue Management

    Retain walk-ins and increase customer spend and loyalty with informed waiting experiences provided by your branch host or their own phone. Like how Apple stores manage their walk-ins, but better!

  • Event Booking Banking Icon

    Event Booking

    Drive brand loyalty by enabling customers to easily register for your in-branch and virtual events, workshops and classes.

  • instant video icon

    Instant Video Banking

    Drive omnichannel conversion while making the most of your branch team by enabling your customers to instantly start a video conversation with a video banker in a branch or contact center.

  • clienteling icon

    Clienteling

    Boost conversion and build lasting relationships by recognizing every customer visiting your branches and building a 360-customer view that enables you to continually tailor service to them.

  • Lead Capture Banking Icon

    Lead Capture 

    Acquire more customers by enabling them to register their interest with your business for your team to follow-up with.

  • Citizen staff communications software

    HQ to Branch Communications

    Enhance productivity and company culture by enabling head office to share text and visual content with branches, such as brand updates, sales tips, new training materials or more.

  • task management icon

    Task Management 

    Enhance banking excellence by enabling branches and head office to seamlessly assign and track progress on tasks for branch associates to undertake.

  • shop floor management icon

    Branch Floor Management 

    Enhance productivity by managing colleague breaks and availability and by enabling branch managers to observe and analyze service quality.

Proven Benefits

  • Acquire Customers
  • bar chart growing
    Increase Sales
  • Grey love heart
    Drive Loyalty and Advocacy
  • grey piggy bank
    Allocate Resources Better
  • dollar sign with arrows swirling around it
    Improve Productivity
  • Improve Use of Space
  • network grey icon
    Centralize Software Tools
  • Make Smarter Decisions
  • Enhance Your Competitive Advantage

A Powerful Platform Built for Banks

  • red circles joined by lines to represent a network

    Multiple retail and banking solutions in one platform

  • red cloud

    Cloud-based and centralized with enterprise-grade security

  • red icon showing toggles

    Fully customizable and easy to centrally control

  • computer and phone icon

    Works on any device with a desktop browser platform, alongside IOS and Android Apps

  • Three red cog wheels

    Stand alone, with ample out of the box integration options

  • Red globe icon

    Scales to thousands of branches with multi-language and multi-timezone

  • graphs on a desktop screen icon

    Market-leading data reporting capabilities to holistically understand your business with

  • Highly intelligent, yet intuitive and simple to use (takes just half and hour to learn)

  • two red people with speech bubbles above them

    A collaborative partner that international banks love to work with

  • red rocket icon

    Innovative and constantly evolving with  banking industry trends

Case Study Results

  • NatWest Video Banking

  • Two professionals talking while looking at phones

    NatWest Virtual Queuing

  • Samsung Event Booking

X

Thank you!

A member of our team will be in touch.

We’re now Qudini by Verint, the Customer Engagement Platform! Learn how to drive sales, increase customer loyalty and get the most out of your teams with our game-changing Retail Choreography software solutions.

We’re delighted to announced that Qudini has officially been acquired by Verint, the Customer Engagement Company!

Want to catch-up at NRF’s Big Show in New York City this January?

Do you know how you’re going to stay relevant and profitable during the recession?

Peak season is just around the corner!

Have you thought about how you’re going to manage peak season traffic this winter?

New best practice guide

Our new best practice guide explains how Appointment Booking Landing pages will drive traffic to your in-store and virtual appointment services.

Latest consumer survey report

Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…

Recent consumer survey report

Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…

Upcoming Webinar

Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).