We’re now Qudini by Verint, the Customer Engagement Platform! Learn how to drive sales, increase customer loyalty and get the most out of your teams with our game-changing Retail Choreography software solutions.

View solutions

We’re delighted to announced that Qudini has officially been acquired by Verint, the Customer Engagement Company!

Learn more

Want to catch-up at NRF’s Big Show in New York City this January?

Find out more

Do you know how you’re going to stay relevant and profitable during the recession?

Become recession-proof

Peak season is just around the corner!

Have you thought about how you’re going to manage peak season traffic this winter?

Check out our peak season software solutions

New best practice guide

Our new best practice guide explains how Appointment Booking Landing pages will drive traffic to your in-store and virtual appointment services.

Download the guide here

Latest consumer survey report

Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…

Download the report for your industry

Recent consumer survey report

Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…

Download the whitepaper here

Upcoming Webinar

Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).

Sign-up here

Powering the Magic of Retail

Through software that creates memorable customer experiences, while also ensuring customer safety in our post-pandemic future.

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Retail Choreography Software Illustration

About Us

Qudini is now part of Verint® The Customer Engagement Company®. Driven by a powerful mission to ensure that the magic of retail thrives into the future, our market-leading Retail Choreography® solutions are used by leading brands all over the world to choreograph powerful customer experiences that convert across channels.

Our key solutions include Appointment Scheduling Software, a Queue Management System, an Event Booking System and Task Management Software. We love innovating and collaborating, and we take pride in our ability to create powerful client partnerships that build the future.

Our Story

Qudini was acquired by Verint in January 2023. Qudini formed in 2012 after founders Imogen Wethered and Fraser Hardy attended a corporate-sponsored hackathon and bonded over a shared passion for the magic of retail, Qudini is still driven by its original mission: to help with brands to own their futures through captivating omni-channel offerings that transform their stores and websites into magical destinations for brand and community interactions.

As a thought-leader in the retail and banking sphere we regularly produce customer survey reports and articles that analyze and predict industry trends. We are also dedicated to sharing writings and consultancy that help businesses to understand how they can leverage the Retail Choreography framework to advance their futures through holistically managing their experience, operations and data. All can be discovered within our insights hub.

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  • If you are looking for solutions to help improve your customer experience and increase sales then this is the best company to get in touch with. Qudini is very flexible with their clients in providing them with the best possible solutions to uplift their current business set-up to new heights. Highly recommended!

    Head office team, Brown Thomas

  • Qudini is one of the best systems we have seen to achieve a truly exceptional experience for our consumers.

    Head Office Team, Philip Morris International IQOS
Qudini Founders

Our Founders

Imogen explains the motivation for building Qudini

“Inspired and troubled by the challenges facing retailers and banks at a time of a revolution in consumer behaviors, we wanted to create software solutions that help to create a truly omnichannel future for brands. We want to drive profitability for our clients by building better customer relationships and improving business efficiency.

We couldn’t be more proud of what we have achieved with the incredible brands we work with and we’re so excited to now join the Verint family to expand our Retail Choreography vision further and wider.”

Featured In

Whether working together or with our clients,
we always follow our #EPIIC values

  • Integrity

    Guided by the integrity to always to what is right.

  • love heart red icon

    Passion

    Passionate and enthusiastic about helping our clients to thrive.

  • Transparency

    Founding collaborative working relationships on the transparency that builds mutual trust.

     

     

  • Innovation

    Solving real-world problems with creativity and new ideas.

  • Humility

    The humility to accept that every win is a part of the journey and every mistake simply a chance to grow.

     

Love technology and retail? Check out our careers page...

Careers page

Key Contacts

View our leadership team

Company

Legal

Verint Systems Inc.
175 Broadhollow Rd, Ste 100
Melville, NY 11747

1 (800) 483-7468

All Rights Reserved 2023

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We’re now Qudini by Verint, the Customer Engagement Platform! Learn how to drive sales, increase customer loyalty and get the most out of your teams with our game-changing Retail Choreography software solutions.

View solutions

We’re delighted to announced that Qudini has officially been acquired by Verint, the Customer Engagement Company!

Learn more

Want to catch-up at NRF’s Big Show in New York City this January?

Find out more

Do you know how you’re going to stay relevant and profitable during the recession?

Become recession-proof

Peak season is just around the corner!

Have you thought about how you’re going to manage peak season traffic this winter?

Check out our peak season software solutions

New best practice guide

Our new best practice guide explains how Appointment Booking Landing pages will drive traffic to your in-store and virtual appointment services.

Download the guide here

Latest consumer survey report

Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…

Download the report for your industry

Recent consumer survey report

Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…

Download the whitepaper here

Upcoming Webinar

Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).

Sign-up here