We’re now Qudini by Verint, the Customer Engagement Platform! Learn how to drive sales, increase customer loyalty and get the most out of your teams with our game-changing Retail Choreography software solutions.

We’re delighted to announced that Qudini has officially been acquired by Verint, the Customer Engagement Company!

Want to catch-up at NRF’s Big Show in New York City this January?

Do you know how you’re going to stay relevant and profitable during the recession?

Peak season is just around the corner!

Have you thought about how you’re going to manage peak season traffic this winter?

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Our new best practice guide explains how Appointment Booking Landing pages will drive traffic to your in-store and virtual appointment services.

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Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…

Recent consumer survey report

Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…

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AWS Summit London 2022: What You Missed

by Sam Osbourne

Between the Retail Technology Show and the AWS Summit, it’s been a busy but brilliant week for Qudini. Now it’s time to catch our breath and recapp the fascinating things we learned at the AWS Summit. 

4 Things We Learned at the AWS Summit

On the 27th of April, ExCel London hosted the AWS Summit. We had a great time exhibiting our software and sharing the latest on our market-leading AWS partnership

Here’s a recap of some of the day’s biggest developments:

 

1. Ocado’s powering on with automation

During his keynote presentation, Ocados’s CTO, James Donkin revealed that the company are now focussing permanently on online grocery shopping. 

Currently, Ocado’s using thousands upon thousands of bots to automate their operations in their fulfillment centers. They plan to deploy many more AI bots in the coming months. 

As they continue to partner with AWS, we can’t wait to see how their exciting tech solutions evolve.

 

2.  Software is the driving force of the digital revolution

It’s a debate as old as the computer itself: software or hardware? 

As AWS’ Dr. Matt Wood pointed out, hardware manufacturing has its downfall. Once you release your hardware, it freezes in time. Within a few years, it will be outdated. 

Software on the other hand is, by nature, always in vogue–it’s much easier to regularly update. It naturally lends itself to innovation. Perhaps that’s why Wood calls software an “engine for driving ideas”. 

 

3. Covid-19 was a catalyst for the cloud

In the wake of social distancing rules and lockdown restrictions around the world, business leaders had to rethink their entire retail strategies. AWS’ UK and Ireland VP Darren Hardman noted that he’s “seen more companies turn to the cloud” in the pandemic’s wake. 

Perhaps unsurprisingly, several mobile operators from Verizon to Vodafone recently decided to leverage AWS’ cloud services and data processing capabilities. In 2021 alone, AWS launched an estimated 3,000 capabilities which the world’s biggest businesses are already deploying. 

In addition, data was a hot topic and AWS continues to add new functionality and improve existing products to help customers gain insights from their data. A number of improvements to Redshift (which powers Qudini’s Analytics tool) will allow us advance our analytics platform and keep delivering powerful insights to retailers.

The digital transform is speeding up and AWS is in the driver’s seat. That’s why we’re so honored to have received a Silver Software Award recognizing all the work we’ve done with AWS.

 

4. Cazoo reaches unicorn status

During his keynote speech, Bob Gregory, an engineering coach for British automotive retailer Cazoo, revealed that his company had achieved unicorn status (privately owned, new and worth over $1 bn). In fact, they were the fastest British company to ever do so–the company was founded less than four years ago. 

The company definitely offers convenience. They advertise the ability to buy a used car online and have it delivered to your doorstep in just 3 days. 

Cazoo’s back-end is equally as impressive–they’ve been working with AWS since day one. And, to quote Gregory, they have “a lot of software” to power their customer offering. 

Ultimately, to win the modern customer’s loyalty, you need to offer better, more convenient and technologically-advanced initiatives than your competitors. 

 

Where Can You Find Qudini Next?

Qudini’s next big event is ShopTalk Europe, which is taking place on 6-8 June in Excel London. If you’re in town, get in touch with our team–we’d be happy to catch up and demo our Retail Choreography solution suite

 

That’s it from AWS. If you want to learn about 10 more retail trends in 2022, we’ve got you covered. 

 

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Thank you!

A member of our team will be in touch.

We’re now Qudini by Verint, the Customer Engagement Platform! Learn how to drive sales, increase customer loyalty and get the most out of your teams with our game-changing Retail Choreography software solutions.

We’re delighted to announced that Qudini has officially been acquired by Verint, the Customer Engagement Company!

Want to catch-up at NRF’s Big Show in New York City this January?

Do you know how you’re going to stay relevant and profitable during the recession?

Peak season is just around the corner!

Have you thought about how you’re going to manage peak season traffic this winter?

New best practice guide

Our new best practice guide explains how Appointment Booking Landing pages will drive traffic to your in-store and virtual appointment services.

Latest consumer survey report

Our latest consumer survey report shows which types of retail stores and banks customers want to be able to schedule appointments within…

Recent consumer survey report

Our recent consumer survey report shows how the pandemic has changed consumer shopping habits and which habits will be here to stay…

Upcoming Webinar

Our Upcoming Webinar will present consumer insights on how the pandemic has changed consumer shopping habits. Sign-up below for Tuesday October 12th (2pm ET | 11am PT).